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Division Director--Human Resources

  • Type:Full Time
  • Salary/Pay Rate:$81,027 - $118,839 annually
  • Posted Date:09/11/2017
  • Deadline to Apply:09/25/2017 6:00 PM

Human Resources Division/Administrative Services Department
Full-time Exempt Position

Posted: September 11, 2017

Essential Duties: This is professional direction and administration of the Human Resources Division in the Provo City Administrative Services Department which is responsible for the professional development and implementation of comprehensive City-wide human resources programs. The individual appointed to this position will be required to perform the following duties: oversee the development, implementation, and administration of all City-wide human resources programs including recruitment, testing, selection, employee relations, classification, compensation, City-wide employee training, Workers’ Compensation, benefits, payroll, EEO/Affirmative Action, employee records management, performance appraisal, new employee orientation, and other related employee services; monitor and ensure compliance with State and Federal employment and labor laws; formulate and recommend City-wide policies and procedures to govern all aspects of human resources administration; advise and recommend solutions and policy changes to departments and City Administration on human resources issues; meet with and advise employees at all levels on a variety of sensitive and confidential matters; conduct confidential investigations; prepare and submit reports to City Council and City Administration as required; research, develop, and submit a timely and accurate division budget and monitor it throughout the fiscal year; prepare and present various statistical and analytical reports; may represent the Human Resources Division in meetings and on boards; supervise, plan, and coordinate the work of assigned personnel including workload scheduling and workflow coordination; oversee staff training; ensure work is completed accurately and efficiently; identify, evaluate, and resolve personnel concerns; conduct performance evaluations and enact rewards and discipline if needed; make staffing decisions within the division including the hiring and firing of personnel; maintain and review all reports, work records, work specifications, and appropriate documentation relating to human resources; perform other related duties as required.

Minimum Requirements: Bachelor’s degree in Human Resource Management, Public or Business Administration or related field and seven (7) years of comprehensive professional human resources work OR an equivalent combination of job-related education and/or experience [substituting each one (1) year of post-secondary education/training for six (6) months of experience]. Master’s degree in Public or Business Administration, Organizational Behavior, or related field preferred. New hire probationary period is one (1) year.

License (s): A valid, lawful driver's license is required. Applicant may be disqualified on the basis of an unacceptable driving record as reflected by the State Department of Motor Vehicles. Professional HR certification is desirable.

Salary: $81,027 - $118,839 annually (Mgt 1). Payment will be made by direct deposit and position includes a full benefits package, including: medical, dental, life, and LTD insurance plans, retirement plans, employee assistance and wellness programs, and sick, vacation, and holiday leaves. Optional plans available include: health care and dependent care flexible spending accounts, a health savings account, vision and AD&D insurance, legal assistance, home and auto insurance, ID theft protection, supplemental medical insurance, and deferred compensation (401k, 457 & IRA) plans.

Selection Factors: Knowledge of typical municipal organization and functions; practices and principles of human resources administration and management; applicable Federal and State laws governing human resources, including extensive knowledge of ADA, ADEA, Title VII, FMLA, FLSA, and other relevant employment and labor laws, regulations, and rules; current policies and practices as they relate to wage administration, position classification, and merit systems; investigative methods and techniques; modern management and supervisory principles; current human resources management cloud and computer-based software systems; the operations, functions, and terminology common to the work; and basic English composition, spelling, and grammar. Skill in conducting fair and competitive recruitment and selection processes; conducting complex research; preparing and presenting complex concepts and data in an easy to understand manner; conducting confidential investigations and in handling sensitive issues; basic computer operations; and practicing trust-building behaviors. Ability to plan, organize, and direct a major staff function; develop, submit, and administer a large division budget; quickly and accurately perform work; evaluate programs and procedures; exercise independent judgement while evaluating situations and in making determinations; organize assigned work and develop effective work methods; perform duties in a manner that demonstrates respect, integrity, courtesy, and kindness towards fellow workers, customers, and the general public; demonstrate a high level of commitment to the principles of positive customer service; communicate effectively both verbally and in writing; and formulate and administer policies and procedures to govern all phases of human resources administration.

Screening: Based on meeting the minimum requirements and job-related experience, skills, knowledge, and education. Selection for this position may be based largely upon an oral interview. Criminal background checks are conducted on all City positions. Non-disclosure may result in dismissal.

Physical/Environmental Factors: Primarily inside office work which requires sitting at a computer or desk for extended periods of time while maintaining concentrated attention to detail. May include exposure to high stress situations or environments, including contact with the public, applicants, and/or employees in confrontational or emotionally charged circumstances.

Pre-employment Testing: Prior to appointment, applicant will be required to successfully pass a drug screening and background investigation. Individuals with unsatisfactory drug screening results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

To Apply: Apply online at or at the Provo City Division of Human Resources located at 351 West Center, Provo, UT, before 6:00 p.m. on the closing date.

Closing Date: Monday, September 25, 2017.

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