Provo City

Provo City Help Line


Provo City offers to its residents an important service: The Provo City HelpLine. By calling the HelpLine at (801) 852-6000, or 311 in most areas of the city, residents and businesses in Provo can contact City Hall at convenient hours. When you call the helpline, you can:

  • ask questions about your utility bill or make payment arrangements
  • start, stop or suspend utility services
  • report utility outages
  • connect to any city department
  • get information about the wide variety of city services
  • report a street light outage
  • request a service from the City

Provo City's Helpline is answered 24 hours a day, 7 days a week.

For all of your interactions with Provo City,. the HelpLine is the place to start.

(801)852-6000 or 311