Q: When are City offices open?
A: Most City offices are open to the public Monday - Thursday, 7:00am - 6:00pm. 

Q: I have a question, and the City offices are closed... Who can I talk to?
A: Call the Provo City Help Line: 852–6000

Q: How do I obtain a business license?
A: Business licenses are obtained through the Treasure Division of the Finance Department. Click here for more information.

Q: Where do I pay for a ticket?
A: During normal business hours (M-F: 8am-5pm) you can pay for a ticket at the Provo City Justice Court at 310 West Center Street.  You can also pay by phone at 852-6878 or online here.

Q: When and where is traffic school?
A: Sign up for traffic school at the Provo City Justice Court, 310 West Center Street, or call the Traffic School Hotline at 852–6230.  Read more about traffic school here, and its location here.

Q: How do I contest a parking ticket?
A: Instructions on how to contest a parking ticket can be found here.

Q: My trash was not picked up. Who do I need to call?
A: Call Provo City Sanitation at 852–6714.

Q: When are City Council meetings?
A: Every first and third Tuesday of each month at 7:00pm in the City Council chambers at the Provo City Center, 351 West Center. Click here for more information about the City Council meeting schedule and agendas.

Q: Who is my neighborhood chair?
A: Please visit the Provo City Municipal Council site for information on your neighborhood chair.

Q: Have games for the outdoor sports been canceled due to bad weather?
A: Parks and Recreation has a rain-out hotline that is updated daily at 3:30pm for outdoor youth sports and 4:00pm for outdoor adult sports. The rain-out hotline number is: 852–6629.

Q: Who do I contact about potholes, sinkholes, or downed road signs?
A: Please call Provo City Street Maintenance at 852–6704.

Q: Who do I call if my electricity goes out?
A: Please call the Provo City Help Line at 852-6000