Departments

The City Recorder serves as the official responsible for Records Management, encompassing various important documents such as city resolutions, ordinances, Council meeting minutes, and city contracts. Furthermore, the City Recorder plays a crucial role in overseeing City Elections, handling both administrative tasks and the dissemination of election results. Moreover, they are responsible for managing all GRAMA (Government Records Access and Management Act) requests.

Learn more about the City Recorder

The Development Services Department is responsible for regulating all the land development that takes place within the city. The department is made up of three divisions: Planning, Zoning and Building. These three divisions work together to provide the city with an aesthetically pleasing, clean and safe environment.

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The Economic Development Department is responsible for encouraging economic growth in Provo City. This is done in part by working with Provo City's marketing team to brand the city well in an effort to bring new businesses to Provo and also encourage growth in existing businesses. Economic Development works hard to ensure that we attract businesses that will work well with the available workforce and meets the needs of our growing community.

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The Finance Division operates as a part of the Administrative Services department. Its primary objective is to deliver financial and administrative assistance to both internal and external stakeholders. To fulfill this objective, the division generates meaningful financial reports, offers timely financial information, evaluates budgetary and internal controls, and safeguards city assets. The Finance Division encompasses Purchasing, Accounts Payable, and Accounts Receivable and Financial Reporting. Additionally, the Finance Division is responsible for assisting the Mayor with the preparation and administration of the Budget.

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Provo Fire & Rescue has provided fire protection and emergency response since 1890, and today is a modern, professional, all-hazards response organization.

Provo Fire & Rescue provides a variety of emergency and non-emergency services, including fire, paramedic transport, hazardous materials, rescue, fire prevention services, and public education.

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The Human Resources Division is dedicated to cultivating a superior work environment by offering competitive compensation and benefits to employees. Our goal is to attract, recruit, develop, support, and retain an exceptional workforce that is committed to delivering exceptional customer service to both residents and visitors of Provo. We prioritize creating a work environment that promotes employee satisfaction and fosters professional growth, ultimately contributing to the overall success of our organization.

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The Information Systems Division is responsible for constructing and maintaining Provo City's technology infrastructure to facilitate information access and promote effective utilization of technology. A primary focus of the division is to enhance accessibility for residents, enabling them to easily engage in business transactions with Provo City. Furthermore, the division strives to ensure that the most current and relevant information is readily available to residents.

Additionally, the Information Systems Division houses a dedicated Geographic Information Systems (GIS) department. This department is entrusted with the management of all maps pertaining to the city. Through the GIS department, Provo City can maintain accurate and updated maps, facilitating various spatial analyses and supporting decision-making processes.

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The Provo City Justice Court is committed to delivering justice that is centered around the needs and well-being of the community it serves. This court has jurisdiction over Class B and Class C misdemeanors, infractions, and violations of city ordinances, including but not limited to parking and zoning violations, occurring within the boundaries of Provo City.

In addition to handling criminal cases, the justice court is responsible for resolving small claims that fall within Provo City's jurisdiction. By addressing these matters, the court aims to uphold the principles of fairness, accountability, and community-oriented justice.

Learn more about the Justice Court

The Legal Office provides the City with a broad range of legal services. It is responsible for the City’s legal affairs including serving as the legal advisor to the Mayor, Municipal Council, and City departments, agencies, boards and commissions. The Office is created and governed by Utah statutes and Provo City ordinances.

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Parks & Recreation Parks & Recreation cover such a wide variety of programs and facilities that this webpage presents them as two different departments. However, the truth is that it is the same amazing group of people who are keeping the parks looking pristine and still managing the Recreation Center, the Gun Range and even the Covey Center.

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Learn more about Recreation

We work with citizens to improve quality of life, safeguard liberties, solve problems, and stop crime.

We provide proactive service in a professional, compassionate manner.

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The Energy Department provides reliable electricity with superior customer service at a competitive price to the residents and businesses in Provo. The Department operates and maintains over 35,000 meters, 380 miles of distribution lines, 48 miles of transmission lines and 18 substation transformers. Provo City Power is the largest municipally owned electric utility in the state.

Learn more about Power

The Public Works Department is responsible for maintaining city-owned streets, curb gutter, sidewalks, traffic signals, and street snow removal during the winter. Public Works also maintains storm drains, as well as water and sewer mains throughout the city. In addition to water and sewer, Public Works provides garbage, green waste, and recycling services. Other functions of Public Works include managing operations at the Provo Airport and maintaining the fleet of city vehicles.

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The Redevelopment Agency is charged primarily with undertaking programs and projects to revitalize Provo’s central business district (CBD) and the surrounding central-city neighborhoods. The Redevelopment Agency also can be called upon to provide tax increment financing for economic development projects outside the CBD and central neighborhoods.

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