We've upgraded your online utility account experience!

The MyUsage portal lets you view bills, make payments, and track usage – all in one convenient place.

Here's what you get:

  • Clear and easy bill viewing: See your current bill and recent payments at a glance.
  • Compare usage: Track your usage and see how it compares to others in the area.

How to Sign Up:

  1. Visit our new portal at myusage.provo.org.
  2. Enter your account information, including your account number (located on your bill).

What to Remember:

  • Good news! Setting up automatic payments from your checking account or bank is free.
  • Using a credit/debit card or one-time e-check comes with a $2.95 processing fee.

Need Help?

Our Provo311 Customer Service team is happy to assist you. Call 3-1-1 (inside city limits) or (801) 852-6000 if you have any questions.