Employee Essentials Program

Provo City is committed to providing a safe and professional work environment and developing a knowledgeable workforce that delivers quality service. The Employee Essentials courses and learning materials will inform you of general safety requirements, basic employment laws, and appropriate City employee conduct. 

This training program consists of ten courses. You must be current on your Employee Essentials courses to be eligible for any pay increase. All courses must be taken at least once every three years, except for Customer Service which you must complete once during the first three months your employment.

Important: You must obtain supervisor approval to complete these courses outside of your normally scheduled work hours. Contact your supervisor to find out when and where you are to complete this mandatory training.

To Access Courses:

• Log into Workday on your computer or Workday mobile application. 
• From your Home page, click on Menu, and click the Learning application.
• On the Learning page, click Discover.
• Click Browse Topics.
• Click on the Employee Essentials tile.
• Click on an Employee Essentials (EE) course.

Full-time and regular part-time employees have three months from their start date to complete all courses. Seasonal employees must complete all courses during the first month of their employment period. All employees must complete all courses at least once every three years, except for Customer Service which must be completed once during the first three months of employment.

Read and view all course materials in their entirety and pass the corresponding quiz (where applicable) to receive credit for completion. As you complete the courses, remember to:

• Use a compatible device.
• Only open and take one course at a time. You must fully complete and exit the course before opening another course.
• Your course completion results are recorded in Workday. You must receive a passing score on each quiz and retake quizzes if needed.
• Take the courses in any order. Course times vary.
• You must obtain supervisor approval to complete this training outside of normally scheduled work hours. Contact your supervisor to find out when and where you are to complete this mandatory training.  
• Be honest. Employees who are dishonest in the completion of a course and/or a quiz will be subject to Provo City’s discipline policy.

We hope you find these courses both interesting and valuable in performing your City duties. If you have any questions, please contact the Learning Administrator at 801-852-6192.