Welcome to the Provo City Self-Service Request Portal!
Help Keep Provo Beautiful:
If you spot any issues while you're out and about, we want to hear from you! Whether it's in person, over the phone, or through our user-friendly self-service portal, reporting matters.
What You Can Report:
- Graffiti
- Potholes
- Non-working traffic lights and streetlights
- Broken park swings or equipment
- Cracked sidewalks
- Tree limbs in the road or power lines
- Missed garbage cans
- Unattended vehicles
How It Works:
- Use our self-service portal to make your report.
- Our dedicated Provo311 Customer Service team will respond within one business day (Monday - Friday).
- We ensure your requests reach the right City department for prompt resolution.
We appreciate your assistance in reporting issues throughout Provo. Once your service request is received, Provo 311 will review the request and assign it to the responsible department. If you choose to provide your contact information, you will receive email updates as the case is processed. Requests are processed as quickly as possible. Please note, Provo City reserves the right to close requests for issues that have already been reported, need additional information, or cannot be processed at this time.
Additional Assistance:
For any other issues or requests not covered online, give us a call. Our goal is to address your needs swiftly and effectively.