Provo Recreation Center - 320 W 500 N Provo Ut, 84601 • Monday - Saturday 5:00 AM - 10:00 PM • Main Office (801) 852-6600

Provo recreation Center Exterior

 
Membership Information
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Triple Play Access
Provo Active Activity Guide
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The Provo Recreation Center provides a state-of-the-art recreation experience for Provo residents with dozens of amenities for children, adults, seniors, and families. Spend a day at the indoor aquatic center, with slides, rock cliffs, water fall rock walls, lazy rivers, and more. Or come kick, lift, and dance your way to a workout at our fitness mezzanine while your kids play on the 4 basketball courts below. There is something for everyone to enjoy while at the Provo Recreation Center.  Recreation Center Code of Conduct

Facility Hours
Aquatic Hours
Drop-in Sports Hours
Download the Provo Recreation Center App Today!

FAQs

Do you have a year round swim team or swim club?

The Utah Valley Rays Swim Team is a year-round club team that runs separately from the Recreation Center. Swim Team Minimum Requirement: Can swim 25 yards doing freestyle and backstroke and coach approval. Experience in Breaststroke and Butterfly is preferred. Proficiency in each stroke is not required. Coaches look for ability to endure 1 hour workouts and current space available in appropriate workout group. Ages 6-18 yrs. For fees, tryouts or any other information contact the Utah Valley Rays website at uvrays.org

Lap Lane Availability

Weekly Lap Lane Schedule

Lockers

Patrons can either purchase a lock from the Recreation Center Front Counter, or check one out with an ID left for collateral. Patrons can bring a personal lock from home. Shank size should be 7mm or less.

The Fitness Floor has small lockers with electronic locks, no additional lock needed.

Lockers are day use only.


Scout Groups

Scout Groups are permitted to use the pool during public hours for completing merit badge and swimming requirements. Pool space is limited thus troops must use the allotted area to complete their skills. Regular clean clothing is permitted to complete the swimming with clothes on requirement however they must be clean and removed immediately after the skill is complete. Regular admissions apply.

Swim Lesson/Program Refunds

Full refunds are given until the day before the class starts. Once the class begins, no refunds given. 

What are the pool temperatures?

Competition Pool: 80 degrees
Leisure Pools: Program Pool, Lazy River, Activity Pool, Teen Pool, Water Slides 86 degrees
Spa: 104 degrees

What Pool Toys are Allowed?

What toys are patrons allowed to bring into the pool areas?

Allowed:
Small hand held toys
Small squirt guns
Noodles

Not Allowed:
Large toys
Large water guns
Motorized toys
Rafts/Blow up toys

This is not an exhaustive list. Aquatic staff will remove any toy or accessory they deem unsafe because of size or use. Please see a staff member for details.

Child Watch Facility Rules

  • Pacifiers must be attached to children
  • No outside toys or food
  • No biting, hitting, or bullying

Diapers

Please bring your child in fresh diapers. If your child has an accident or needs their diaper changed you will be paged.

Drop Off/Pick Up

Children at Child Watch must be picked up by the same person who drops them off. This individual must present a state issued ID or membership card for identification.

Sick Kids

Children with any of the following symptoms will not be allowed into Child Watch: high temperature, persistent cough, heavy nasal discharge, diarrhea, vomiting, eye secretions, or rashes.

If your child becomes ill during their stay at Child Watch you will be contacted so you may take care of him/her at home.

Time Limit

At the conclusion of your child’s visit, the charge will be assessed by the hour. If a child is not picked up after 1 hour and 15 minutes, the price for the additional hour will be incurred.

Parents are required to retrieve their children within 2 hours and 10 minutes of dropping them off. This gives parents 5 minutes of buffer on either side or their 2 hour window to attend classes, workout, etc. After 2 hours and 10 minutes, parents may be charged a $1 per minute their child is not picked up. If a child is picked up late repeatedly, suspension from Child Watch may occur.


Fitness Area General Rules

Closed-toe athletic shoes are recommended. No gym bags are allowed in the free weight area to help keep the space clear from clutter. The age restriction for using the facilities available upstairs is 14 or older, for safety of both children and patrons.

Fitness Etiquette Guidelines

Download our Fitness Floor Gym Etiquette Guidelines


Lockers

Patrons can either purchase a lock from the Recreation Center Front Counter, or check one out with an ID left for collateral. Patrons can bring a personal lock from home. Shank size should be 7mm or less.

The Fitness Floor has small lockers with electronic locks, no additional lock needed.

Lockers are day use only.


Can I bring a guest with my membership?

Guests are welcome to come with you by purchasing a day pass. $6.50 for adults, $5.50 for youth or seniors. 

Lockers

Patrons can either purchase a lock from the Recreation Center Front Counter, or check one out with an ID left for collateral. Patrons can bring a personal lock from home. Shank size should be 7mm or less.

The Fitness Floor has small lockers with electronic locks, no additional lock needed.

Lockers are day use only.


Membership Refund Policies

PDF of Cancellation Policy

When purchasing a membership to the Provo Recreation Center, the purchaser receives a discount when joining for a set term. If that contract term is not honored through cancellation, a penalty will be incurred.

Memberships Paid In Advance
Refunds will be based on a set monthly fee. The monthly fee, multiplied by how many months have passed since purchase, will be subtracted from the amount paid.
Monthly Refund Fee Amounts
• Youth/Senior $30
• Adult/Senior Couple $40
• Adult Couple $50

• Family $60

Memberships on Monthly Payments
Notice of cancellation must be received at least one week prior to the payment due date, or that payment will be charged. A cancellation fee will be charged to cancel the monthly payment contract. The cancellation fee must be paid before membership will be canceled.

Cancellation Fee to End Membership
• Youth/Senior $40
• Adult/Senior Couple $50
• Adult Couple $80
• Family $90

What can I use to prove dependents?

If you are purchasing a couple or family membership, you will need to prove dependency. Tax forms that list all family members are preferred. Medical cards or forms that list all family members, birth certificates or a marriage certificate is also accepted. A couple membership can only be purchased by two adults who file taxes together. A family membership is available to one or two adults filing taxes together and their dependent children, 21 or younger. Children older than 21 cannot be on a family membership.

What can I use to prove residency?

To get a membership at the Provo Resident rate, you will need to bring proof of current Provo residency. This can include a bill, rental agreement, pay stub or tax documents. A drivers license is not accepted.

What is included in a membership?

A Recreation Center Membership gives you full access to all amenities in the facility. Drop-In Fitness Classes are all included in your membership. Child Watch and Programs (swimming lessons, art classes, etc.) are an extra fee. Members can reserve racquetball and tennis courts up to a week in advance. Membership gives you discounted access to events held throughout the year, such as the Halloween Carnival.

Your Membership also gives you some access at the Peaks Ice Arena and Timpanogos Golf Club. See our Triple Play Membership information. 

What is Silver Sneakers and how do I qualify?

Silver Sneakers is a health insurance program that covers the cost of your recreation center membership. You will need to check with your insurance provider to see if they offer Silver Sneakers. If you our a Silver Sneakers participant, you will need to bring your 16-digit member number with you to sign up. Silver Sneakers gives you full access to our facility.

What is the difference between a Senior Pass and a Senior Rec Center Membership?

The Senior Pass gives you access to the Community side of the building. This includes access to the Senior Wellness Room, Senior Library and Computer Lab, plus senior activities and programs. There is limited access at certain times of the day for track and pool use. A Senior Rec Center Membership gives you full access to the entire building. This includes Community access, but also full access to the track, pool and other rec center amenities.

Can I bring a guest with my membership?

Guests are welcome to come with you by purchasing a day pass. $6.50 for adults, $5.50 for youth or seniors. 

Can I rent spaces at the Rec Center?

Yes! See the document below for general information. Rentals require at least 7 days notice. 
Rental Quicksheet

Can you change the tv station for me?

The televisions throughout the facility are kept on preset stations. We do not take personal requests for the channels to be changed.

Do you have drop-in Volleyball?

*When not being used for programs - We have drop-in Volleyball on Friday from 6:00-10:00PM in one court and Saturdays from 5:00-10:00PM in two courts.

Saturdays from 5:00-6:00PM, drop in volleyball will be reserved for recreational, all-ages play. Families are invited to participate together and enjoy a non-scored, casual atmosphere.

The remainder of drop in volleyball time is reserved for patrons ages 16+ that are able to participate in a full volleyball game. Players should rotate in to each team or, if numbers dictate, teams should rotate in on a per-game basis.

Do you have rental equipment available?

Limited equipment is available to rent for racquetball, tennis, Pickleball, billiards, and table tennis. Equipment fee of $1 charged for racquetball, tennis, and Pickleball racquets. Game Room equipment and Pickleballs, racquetballs, basketballs, volleyballs, and wallyballs are free and require a form of ID as collateral. You are also welcome to bring your own equipment. Wallyball equipment is free but requires 24 hour notice for use. Locks are not provided in the locker rooms, but are available to purchase for $7 or to check out with an ID as collateral. The fitness floor has small digital lockers for use. 

Fitness Etiquette Guidelines

Download our Fitness Floor Gym Etiquette Guidelines


How many basketball courts are available for drop-in?

*When not being used for programs - There are at least two courts available for members to utilize Monday - Saturday.  Adult and Youth basketball and volleyball leagues utilize two courts on Tuesday - Thursday from 6:00 - 10:00PM and one court on Monday & Friday from 6:00 - 10:00PM.  Upon completion of league play on Saturdays, there are four courts available for usage beginning at 3:00PM.

3 hoops will be lowered to 8ft from 3pm-4pm Tuesday-Thursday, when requested.

For the most up-to-date information see our WEEKLY GYM SCHEDULE

Lockers

Patrons can either purchase a lock from the Recreation Center Front Counter, or check one out with an ID left for collateral. Patrons can bring a personal lock from home. Shank size should be 7mm or less.

The Fitness Floor has small lockers with electronic locks, no additional lock needed.

Lockers are day use only.


Can I bring a guest with my membership?

Guests are welcome to come with you by purchasing a day pass. $6.50 for adults, $5.50 for youth or seniors. 

Can I rent spaces at the Rec Center?

Yes! See the document below for general information. Rentals require at least 7 days notice. 
Rental Quicksheet

Directions to the facility

320 W 500 N, Provo UT, 84601

From the freeway, take the Provo Center Street Exit 265 heading west. Continue west until the light at Center Street and 500 West. Turn left and head north until the light at 500 North. Turn right. Continue for 2 blocks, the building is on the left (north) side of the street. 

Link to Google Maps

Do you have drop-in Volleyball?

*When not being used for programs - We have drop-in Volleyball on Friday from 6:00-10:00PM in one court and Saturdays from 5:00-10:00PM in two courts.

Saturdays from 5:00-6:00PM, drop in volleyball will be reserved for recreational, all-ages play. Families are invited to participate together and enjoy a non-scored, casual atmosphere.

The remainder of drop in volleyball time is reserved for patrons ages 16+ that are able to participate in a full volleyball game. Players should rotate in to each team or, if numbers dictate, teams should rotate in on a per-game basis.

Do you have rental equipment available?

Limited equipment is available to rent for racquetball, tennis, Pickleball, billiards, and table tennis. Equipment fee of $1 charged for racquetball, tennis, and Pickleball racquets. Game Room equipment and Pickleballs, racquetballs, basketballs, volleyballs, and wallyballs are free and require a form of ID as collateral. You are also welcome to bring your own equipment. Wallyball equipment is free but requires 24 hour notice for use. Locks are not provided in the locker rooms, but are available to purchase for $7 or to check out with an ID as collateral. The fitness floor has small digital lockers for use. 

Fitness Etiquette Guidelines

Download our Fitness Floor Gym Etiquette Guidelines


How many basketball courts are available for drop-in?

*When not being used for programs - There are at least two courts available for members to utilize Monday - Saturday.  Adult and Youth basketball and volleyball leagues utilize two courts on Tuesday - Thursday from 6:00 - 10:00PM and one court on Monday & Friday from 6:00 - 10:00PM.  Upon completion of league play on Saturdays, there are four courts available for usage beginning at 3:00PM.

3 hoops will be lowered to 8ft from 3pm-4pm Tuesday-Thursday, when requested.

For the most up-to-date information see our WEEKLY GYM SCHEDULE

Lockers

Patrons can either purchase a lock from the Recreation Center Front Counter, or check one out with an ID left for collateral. Patrons can bring a personal lock from home. Shank size should be 7mm or less.

The Fitness Floor has small lockers with electronic locks, no additional lock needed.

Lockers are day use only.


What is included in a membership?

A Recreation Center Membership gives you full access to all amenities in the facility. Drop-In Fitness Classes are all included in your membership. Child Watch and Programs (swimming lessons, art classes, etc.) are an extra fee. Members can reserve racquetball and tennis courts up to a week in advance. Membership gives you discounted access to events held throughout the year, such as the Halloween Carnival.

Your Membership also gives you some access at the Peaks Ice Arena and Timpanogos Golf Club. See our Triple Play Membership information. 

What Pool Toys are Allowed?

What toys are patrons allowed to bring into the pool areas?

Allowed:
Small hand held toys
Small squirt guns
Noodles

Not Allowed:
Large toys
Large water guns
Motorized toys
Rafts/Blow up toys

This is not an exhaustive list. Aquatic staff will remove any toy or accessory they deem unsafe because of size or use. Please see a staff member for details.

Activity Guide

View our current Activity Guide

Activity Guide

View our current Activity Guide

Are lockers available?

Yes, if you bring a lock with you, lockers are available on site at the Peaks Ice Arena by the south ice rink. We have cubbies in The Fieldhouse but encourage you to bring as little as possible with you into the gym.

Are showers available?

Yes, the Peaks Ice arena has 8 team locker rooms. When not in use for hockey teams, guests can check out a key from the front desk to use a room. The locker room has a shower, restroom, and changing area. Only one person may use each locker room at a time when not in use by a hockey team.

Can I purchase a day pass to The Fieldhouse?

Yes, day passes are available at the Peaks. It is $6.50 per day for users 17+, and $5.50 per day for youth 14-17.

I purchased a day pass at The Recreation Center. Can I use that to attend a class at The Fieldhouse?

Yes! Just make sure to get your hand stamped when leaving the facility you first attend. 

What are the hours of The Fieldhouse?

The facility is open 6:00AM - 12:00AM Monday-Saturday. Class times can be found on the Provo Recreation Center App, our website or the front desk.

Activity Guide

View our current Activity Guide

What are the refund policies?

For programs, full refunds will be given until the day before the first day of class. After that, no refunds given.